O&M Personel 
Facility Managers or Operation and Maintenance staff need information on how sustainable cooling is properly operated and maintained (for example sun protection, night cooling etc.), in order to keep the regular operation of the systems.
In a passive cooled building, the whole building becomes the cooling system, including the occupants. This complex system needs some understanding in order to operate well. Operation and Maintenance Personnel can also provide building users with information on the right use of the building technology.
The Keep Cool checklist provides guidance on the right procedures to follow and the common mistakes to avoid.